Terms and ConditionsFor Proglix customers and users seeking clarity on our terms, policies, intellectual property, and compliance, this information is tailored for you.

Proglix Application Usage Terms

 

By accessing and/or using the Application, you agree to and are bound by the Terms and Conditions. Please read these Terms and Conditions carefully and thoroughly to ensure that you understand them.

 

Definitions

 

The terms used in these Terms and Conditions have the following meanings:

"You" or "User"any person using the Application
"Account"any account registered on the Application
"Application"software named 'Proglix' on mobile devices or smartphones (mobile app) managed by the Company
"Calendar Day"a day in a calendar year from Monday to Sunday, including national holidays
"Business Day"Monday to Friday, when banks in Jakarta operate and clear transactions according to the terms or regulations of Bank Indonesia
"We" or "Company"Proglix Indonesia
"Privacy Policy"an agreement between the Company and the User regarding the privacy policy concerning the use of the Application and Company services that is valid and binding on the Company and the User
"Parties"the Company and the User collectively, and "Party" refers to each Company or User.

 

General Terms

 

Unless stated otherwise, the following are the general terms of using the Application:

  1. We solely act as an electronic system provider that serves as a marketing tool for Products owned by Partners.
  2. To avoid any doubt, we are not agents, distributors, or representatives of any Partner.
  3. The terms and conditions of each Product we offer and the decisions accompanying them are entirely at the discretion of the Partner. We are not responsible for changes in terms and conditions or the termination of programs provided by each Product.
  4. Product purchase transactions are between you and the Partner, and therefore, the legal relationship arising from the purchase of Products is between you and the Partner, with each party bearing any risks arising from it.
  5. We do not provide any statements or warranties regarding the availability, quality, quantity, suitability of Products for a particular purpose, and the timeliness of Product delivery. We are not responsible for any errors or omissions by the Partner, Product unavailability, failure or delay in Product delivery, or hidden defects related to the Product.
  6. All information, content, or material related to Products listed on the Application is determined by the Partner. To obtain further information about Products, including but not limited to terms and conditions related to quality, quantity, payment, delivery, and Product returns, you can directly contact the Partner's customer service.
  7. All information, content, or material related to Products available on the Application is intended to assist you in selecting Products. No information, content, or material on the Application can be construed as advice, opinion, or recommendation for the purchase of Products.
  8. Our services are provided 'as is' to the User.
  9. By clicking the approval button on the Application, you declare that you have read, understood, and agreed to all these Terms and Conditions.
  10. We may take steps or make efforts as permitted by applicable law, including but not limited to disabling or blocking or closing or not providing access to the Account or Application or certain features on the Account or Application, conducting inspections or investigations and collecting User activity data through the Application, reporting to authorities, issuing warnings, terminating these Terms and Conditions, filing claims or lawsuits, and/or taking any action or legal process available under applicable laws and regulations, in case there is an indication of fraud, providing false or misleading information, violating these Terms and Conditions, Privacy Policy, and/or applicable laws and regulations, we may involve and/or cooperate with independent third parties and/or law enforcement agencies in taking the actions mentioned above.
  11. We have the right to monitor the User's access, activity, or use of the Account and/or Application to ensure compliance with these Terms and Conditions and/or Privacy Policy or to meet the requirements of applicable laws and regulations or court orders or competent authorities.

 

Terms of Service

 

  1. You may use the Company's services after completing the electronic registration process (or manually in certain circumstances) and having an account. To create an account, you must (a) fill in and provide accurate and complete information, data, and/or documents, and (b) meet all the requirements and conditions specified in the Application, (c) and perform all procedures required, as the Company may require or specify from time to time at its sole discretion. You agree that if there are changes to the information, data, and/or documents you have provided to the Company, you will promptly update the information, data, and documents by providing and submitting the changes to the Company through the Application or the email address specified in the Application, as relevant. We reserve the right to reject or approve your registration and account creation.
  2. If required by applicable law, we may ask you from time to time to fill in and/or provide certain information, data, and/or documents as required, including electronically.
  3. Each mobile number can only be registered for one account. Your account cannot be transferred to another party. You are fully responsible for all activities that occur on your account.
  4. You may only use your account and promise not to allow anyone else to use your identity or account. You must keep the confidentiality of your account password and any access or identification you have created or provided by the Company. You are responsible for any activity that occurs on your account. In case of password disclosure or leakage, access, or identification that leads to the use of your account or identity by a third party in any way, any activity or command arising from that account will be considered valid and will remain your responsibility unless you have notified the Company of such disclosure or leakage within 24 hours before to the email address [email protected].
  5. You undertake to notify us immediately in the event of (i) your account being stolen and/or hacked, or (ii) if the electronic device controlled by you is lost, stolen, and/or any other event that causes the electronic device to no longer be under your control that may interfere with the security or accessibility of your account by third parties.
  6. To use our services, you need to enable cookies while accessing the Application and the Partner's application or site.
  7. We may provide certain specific links on the Application that refer or direct you to third-party applications or sites, including but not limited to links available on specific Product search result pages. You acknowledge and agree that we are not responsible for information, content, and/or other materials contained in those third-party links.
  8. You agree to receive messages from the Company, including through the Application or push notification, SMS, and/or email, containing information related to your account and the Company's services.
  9. You may only use your account and the Application for the purposes intended in these Terms and Conditions and will not undertake any unlawful activities, including but not limited to activities that may harm the Company.
  10. Unless expressly permitted under these Terms and Conditions, you are prohibited from engaging in unlawful or unauthorized activities and/or activities inconsistent with the purpose of owning an account and/or using the Application, including but not limited to:
    1. committing illegal acts or violating the rights of third parties;
    2. attempting to gain unauthorized access to the Application or related systems or networks or servers;
    3. sending inappropriate/indecent content, threatening content, or content that violates the law or the rights of others, including those not suitable for children or violating the personal data protection of others;
    4. sending materials containing viruses, worms, trojan horses, code, files, scripts, agents, or programs that are harmful or disruptive to the Application or related systems or networks or servers;
    5. hindering or damaging the integrity or performance of the Application or related systems or networks or servers, or the data contained therein;
    6. reverse engineering or accessing the Company's software to create a similar application or service or copy the ideas, features, or design of the Application;
    7. launching programs or scripts, including but not limited to web spiders, web crawlers, web robots, web ants, web indexers, bots, viruses, or worms or programs that generate multiple requests to servers in seconds; and/or
    8. hacking or attempting to hack or modify the system or network or server associated with it owned or managed by the Company.

 

Company's Responsibility

 

  1. We do not make any representations or warranties, whether express or implied, that: (a) the use of our Application or services will be free from any interference or interruption; (b) the Application can function properly when used with hardware, software, systems, or other data; (c) errors in the Application will be corrected; and (d) the application or server that enables the availability of this Application is free from viruses or harmful components.
  2. You understand and fully understand our efforts to always take reasonable steps to maintain the security of the Application and to ensure the Application is free from viruses and/or disruptions, and in this regard, the Company cannot guarantee the security of the database or ensure that the information you provide to the Company will not be intercepted when transmitted to the Company.

 

License

 

  1. Subject to your compliance with all of these Terms and Conditions, we grant you a limited, non-exclusive, non-transferable, and non-sublicensable license to download and install a copy of the Application on a mobile device that you own or control and to use a copy of the Application solely for your own non-commercial personal purposes.
  2. Unless expressly permitted under these Terms and Conditions, you are prohibited from engaging in unlawful or unauthorized activities and/or activities inconsistent with the purpose of using the Application, including but not limited to:
  3. copying, modifying, adapting, translating, making derivative works from, distributing, disseminating, transmitting, selling, reselling, transferring, dismantling, compiling, or licensing or sublicensing any portion of the Application;
  4. creating links to the Application or creating a "frame" or "mirror" of any part of the Application to any server or wireless device or internet-based device whatsoever;
  5. reverse engineering or accessing the Application to: (i) create similar products or services; (ii) create products using ideas, features, functions, or graphics similar to the Application; (iii) copy any ideas, features, functions, or graphics from the Application;
  6. launching automatic programs or scripts, including but not limited to web spiders, web crawlers, web robots, web ants, web indexers, bots, viruses, worms, or any programs that may cause multiple requests to servers per second, or unauthorized interference with or loading the Application's performance;
  7. in any way altering, adding, subtracting, transmitting, damaging, removing, moving, hiding any electronic information and/or electronic documents owned by us or the public without rights or in violation of the law;
  8. without rights or unlawfully transferring or transferring electronic information and/or electronic documents to another person's electronic system that is not entitled;
  9. uploading, distributing, disseminating, or reproducing copyright-protected materials, trademarks, or other intellectual property in any form without prior approval from the owner;
  10. removing copyright, trademark, or other intellectual property notices from the Application;
  11. accessing or attempting to access our Application, systems, or networks without authorization;
  12. intervening or disrupting the performance or integrity of the Application or the data contained therein;
  13. sending or storing any material that is illegal or immoral, threatening, or harmful to children or violates the personal data protection of others;
  14. sending materials containing viruses, worms, trojan horses, or harmful code, files, scripts, agents, or programs;
  15. acting as if you are another person or entity or making an impression or statement that is not true about your affiliation or relationship with someone or an entity; and/or
  16. engaging in any action that may cause harm to us or damage our reputation.
  17. We do not grant you any license or rights, except as expressly stated in these Terms and Conditions.
  18. You undertake not to use the Application for any purpose, activity, or attempt to perform actions that are against the law

 

Intellectual Property Rights

 

Proglix, including its name and logo, the Application, and our services are protected by copyrights and intellectual property rights applicable under the laws of the Republic of Indonesia. We and licensors (as applicable) are the owners of all rights and benefits to the name, logo, Application, and all intellectual property rights associated with it. Any attempt to violate the intellectual property rights set forth in these terms gives us the right to cause the termination of your rights under these terms. The use of the Application cannot be construed as an approval or granting of any rights or licenses to you by the Company, and each part of the Application will remain the property of the Company.

 

Other Terms

 

  1. You represent and warrant that (i) you are a legally capable and authorized subject under applicable law to have an account, use the Application, and/or bind yourself to these Terms and Conditions and Privacy Policy, and if you register as a representative of a legal entity, you represent and warrant that you are authorized to register that legal entity to have an account, use the Application, and/or bind that legal entity to these Terms and Conditions, (ii) all information, data, and/or documents you provide to the Company regarding account ownership, use of the Application, and company services are true, accurate, and complete; and (iii) you have read and understood these Terms and Conditions and Privacy Policy, and these Terms and Conditions and Privacy Policy are a valid and binding legal obligation on you.
  2. At our sole discretion, we reserve the right to change these Terms and Conditions by providing notice to you. You can access any changes to these Terms and Conditions on the Application. You agree and are subject to these changes to the Terms and Conditions by continuing to access and/or use the Application. You are free not to use our Application if you do not agree to these changes to the Terms and Conditions.
  3. In the event that one or more provisions of these Terms and Conditions become invalid, illegal, or unenforceable under applicable law, then the invalidity, illegality, or unenforceability of such provisions will not affect the validity, legality, and enforceability of the other provisions of these Terms and Conditions.

 

Applicable Law and Dispute Resolution

 

These Terms and Conditions and their implementation are governed by and subject to the laws of the Republic of Indonesia. The Parties agree to settle any disputes related to these Terms and Conditions by mutual agreement. If a dispute cannot be resolved amicably within 30 (thirty) calendar days from the date of receipt of written notice by one Party from the other Party regarding the existence of a dispute, then the dispute will be settled through the South Jakarta District Court.

 

Contact Us

 

You can provide suggestions, requests, complaints, or questions related to the Application on business days to us via the email address: [email protected]. To respond or respond to your suggestions, requests, complaints, or questions, we will verify your information or data. We reserve the right to refuse to process or respond to your suggestions, requests, complaints, or questions if your information or data does not match the information or data listed in our system. We will verify your suggestions, requests, complaints, or questions and provide a response or response in accordance with these Terms and Conditions and our internal procedures and policies applicable from time to time after receiving complete suggestions, requests, complaints, or questions from you.

The Largest B2B Raw Materials Procurement Platform for Metal and Steel IndustryHeadquarterProglix Commerce Pte. Ltd.100 Tras Street #09-01 100AM, Singapore (079027)SubsidiaryPT. Sinari Generasi IndonesiaThe Icon Business Park F11, Jl. BSD Raya Utama Barat, Sampora, Kec. Cisauk, Kab. Tangerang, Banten (15345)
@ 2024 Proglix. All Rights Reserved.